Important
No matter what your test result, if at any point you have symptoms you are concerned about or are worsening, especially fever, cough, shortness of breath or a loss of taste or smell, we advise that you speak to a doctor immediately. You can speak to your own GP or request a call from a Qured GP during hours of operation. In the out of hours period we advise you to call 111.
If you are struggling with your breathing and are finding it hard to complete sentences, or do your normal activities due to breathlessness or feeling faint, please call 999 immediately.
If you have any questions, please email us at support@qured.com.
I’ve received a negative Covid-19 PCR result
If you have received a negative result for your PCR test, this means you have no current Covid-19 infection. Please follow the advice above if at any point you have symptoms.
I’ve received a positive Covid-19 PCR result
If you have had a positive result for your Covid-19 PCR test this means you have a current Covid-19 infection, you should read this section carefully and in detail.
Remember if you receive a positive result:
Quickly begin isolating for 10 days as per government guidelines.
Understand all household contacts need to isolate for 14 days.
Respond to the call from our doctor who will call you shortly to assess you clinically.
Every positive is reported to Public Health England who will arrange your track and trace service.
Do not forget you can call 111/999 if you are severely breathless, have a very high fever, feeling dizzy/lightheaded or feel your health is worsening in any way.
If you have tested positive, a Qured GP will call you shortly - it is essential that you are available to take this call, so please keep your phone on and ensure you have a good signal. You need to immediately begin self isolation and continue for 10 days. Household members must also self-isolate for 14 days. Click here to read the UK Government’s advice on Covid-19 self-isolation.
Please follow the advice above if at any point you have symptoms. Please note that Public Health England requires us to notify them of the contact details of all patients that test positive for Covid 19, to begin the NHS test and trace process. However, we recommend you also call 119 and inform the test and trace team you have tested positive.
Click here to read more about the Test and Trace process.
I’ve received a positive Covid-19 Antibody test result
If you have received a positive result for your antibody test, you should have received your test results via email, attached as a PDF.
If your antibody test is positive it means you have had Covid-19 exposure sufficiently to produce an antibody response to the virus. Generally, a person who recovers from a viral infection is protected against new infection, if the antibodies are of adequate quality (neutralizing antibodies) and quantity (high levels). For Covid-19, however, we do not yet have enough data to confirm if antibodies protect, what antibody levels are required, or how long protection will last.
I’ve received a negative Covid-19 Antibody test result
If your antibody test is negative, it could mean:
You have not been infected with Covid-19, OR
Your were very recently infected (usually within the last 14 days), OR
You have been infected and mounted an antibody response but the antibody levels are below the level of detection of the test, OR
You have been infected but cleared the virus without mounting an antibody response (note this is not yet demonstrated for COVID-19).