Covid-19 travel test: when do I need to take my test?

Ensure you get your Covid-19 test in time for your travel.

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Travel calculator

Our travel calculator will tell you when to order and take your test to get your results in good time before your flight and meet your airline or destination’s required timeframe for a valid test result before travel.

The timeframe prior to your flight you need to have taken your test by varies by airline or travel destination, so please confirm this with them before booking your test. It remains your responsibility to take the test within this timeframe.

Qured accepts no responsibility or liability for any costs arising from any delay, disruption or cancellation of your travel plans directly or indirectly caused by the requirement to produce a travel certificate. Please note, if you are travelling on a Tuesday or a Wednesday to a country which requires a test taken 72 hours prior to travel, the Royal Mail option is not suitable for you. However, if you are within the M25, we are able to offer our courier service. If the above applies to you and you are outside of the M25, unfortunately, we are unable to meet your needs.

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FAQs


Yes, our provider labs are fully accredited and approved under the government’s Test to Release rules. If you travel to England from countries not featured on the government’s travel corridor list, you can take our PCR test after 5 days of self-isolation and, if the result is negative, you will be released from the need to isolate.

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Yes, we offer gold standard PCR tests from fully accredited UK laboratories operating under internationally accepted ISO 15189 or ISO 17025 standards. Our travel certificates are signed by our medical team, so they are widely accepted by countries requiring a negative test for entry or to avoid quarantine.

Please note, our 'fit-to-fly' certificates refer to your Covid-19 status only and does not provide any confirmation of your fitness to fly related to any other health conditions.

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Use our travel calculator to get your results in good time before your flight. Requirements vary by airline and destination and it is your responsibility to check the maximum number of hours/days prior to your flight you need to have taken your test by, for it to be accepted.

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Under the UK government Test to Release rules you need to include details of our laboratory partner on your Passenger Locator Form; we will provide you with all the information you need on your confirmation email. Order your test at the same time as your outbound test to receive a discount. We will ship the test kit(s) to your home for you to take the sample and return to the lab 5 days after your arrival in the UK.  

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Our laboratory partners normally process and return results within 24 hours from receiving the test at the laboratory. You will receive an SMS notifying you that your results and certificate are available to view in the Qured website.

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We aim to return all results within 24 hours of the lab receiving your sample however, very occasionally, capacity constraints can cause a delay in processing. In the rare event that your results take over 48 hours from receipt by the lab, we will offer a 50% refund. If the results take over 72 hours from receipt, we will give you a full refund. However, please note that Qured accepts no responsibility or liability for any costs arising from any delay, disruption or cancellation of your travel plans directly or indirectly caused by the requirement to produce a travel certificate.

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Neither we nor our lab partner are able to accept tests delivered by hand. Please make sure that you leave plenty of time to return your test if you are using our Royal Mail package.

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We have included a pre-paid return envelope to send the test back to our lab partner. 

If returning your sample by post, please make sure the postal tracking label has been affixed to the front of the return envelope and that you have taken note of your postal tracking number.

Please note that your sample can only be posted in a Royal Mail priority post box in the UK. To find your closest Royal Mail priority post box, please click here.

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If you cancel your test within 2 hours of ordering, we will process a full refund.

If your test has been shipped but you no longer wish to use it, we can offer a refund on receipt of the unused kit and return envelope, less a 25% administration and restocking fee.

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Occasionally, our lab partner will return a void or inconclusive result. This may mean that the swab was not performed correctly, or that there was a 'borderline' reading, which may happen at the earliest or late stages of infection. If you require retesting for either reason, we will offer you a discounted rate, but no refunds will be offered.

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Qured accepts no responsibility or liability for any costs arising from any delay, disruption or cancellation of your travel plans directly or indirectly caused by the requirement to produce a travel certificate.

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Under the Test to Release scheme you can only end self-isolation once you’ve received a negative Covid-19 test result. Your results will be processed and released within 24 hours of our partner laboratory receiving your sample.

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The Test to Release scheme is only operating in England. Other UK countries are yet to announce similar schemes.

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Click here to read more from the government about Test to Release.

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It is possible for PCR tests to remain positive for sometime after Covid-19 infection. Anyone who has previously received a positive test result for Covid-19 should only be re-tested within a 90-day period if they develop any new symptoms of Covid-19.

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You'll need to self-isolate for 10 days after arrival no matter where you are travelling from. You are also required to take a Covid-19 test on day 2 and day 8. With Test to Release, you can reduce your time in quarantine by taking a PCR test on day 5 of your self-isolation. As long as the result is negative, you can exit self-isolation early. However, you'll still need to take a third test on day 8 and self-isolate if this test is positive.

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Our patients say it best

Hear what some of our thousands of happy patients have to say

Thanks for the great service on the Covid-19 test. It was back within two days. Our initial appointments and follow up calls were timely, and professional. All in all a great service thank you.

Jo

Excellent service. I got a phone call within an hour of making an appointment online and I had a courier at my home the following morning with a test kit.

Chanjarit